--- title: Customer Experience Musings --- [Skip to content](https://www.evanhamilton.com#main-content) - [Home](https://www.evanhamilton.com) - [Blog](https://www.evanhamilton.com/blog?hsLang=en) - [Customer Success Newsletter](https://www.evanhamilton.com/scaled-customer-success-newsletter?hsLang=en) - [Community Manager Newsletter](https://www.evanhamilton.com/community-manager-newsletter?hsLang=en) - [About](https://www.evanhamilton.com/about?hsLang=en) - [Home](https://www.evanhamilton.com) - [Blog](https://www.evanhamilton.com/blog?hsLang=en) - [Customer Success Newsletter](https://www.evanhamilton.com/scaled-customer-success-newsletter?hsLang=en) - [Community Manager Newsletter](https://www.evanhamilton.com/community-manager-newsletter?hsLang=en) - [About](https://www.evanhamilton.com/about?hsLang=en) # [Customer Marketing Musings Evan Hamilton on scaled customer success, customer marketing, customer education, customer advocacy, and community.](https://www.evanhamilton.com/?hsLang=en) ### [![](https://www.evanhamilton.com/hubfs/Imported_Blog_Media/gainsight-blog-768x351-1.jpg) Featured Why Every Company Attempting Category Creation Should Invest in Community](https://www.evanhamilton.com/blog/why-every-company-attempting-category-creation-should-invest-in-community?hsLang=en) ### [![](https://www.evanhamilton.com/hubfs/view-604x270.jpg) aeo Community Is Incredibly Well-Positioned for the AI Era](https://www.evanhamilton.com/blog/community-is-incredibly-well-positioned-for-the-ai-era?hsLang=en) ### [![](https://www.evanhamilton.com/hubfs/Imported_Blog_Media/signal-2025-11-10-17-44-32-424-8-1.jpg) Uncategorized Relearning Community Fundamentals on a Cattle Ranch](https://www.evanhamilton.com/blog/relearning-community-fundamentals-on-a-cattle-ranch?hsLang=en) ### [![](https://www.evanhamilton.com/hubfs/Imported_Blog_Media/pexels-yankrukov-8867188.jpg) management When Leaders Should Get in the Weeds](https://www.evanhamilton.com/blog/when-leaders-should-get-in-the-weeds?hsLang=en) ### [![](https://www.evanhamilton.com/hubfs/Imported_Blog_Media/pexels-michael-pointner-11128710.jpg) Community Building a Strong Community Culture](https://www.evanhamilton.com/blog/building-a-strong-community-culture?hsLang=en) ### [![](https://www.evanhamilton.com/hubfs/Imported_Blog_Media/gainsight-blog-768x351-1.jpg) community management Why Every Company Attempting Category Creation Should Invest in Community](https://www.evanhamilton.com/blog/why-every-company-attempting-category-creation-should-invest-in-community?hsLang=en) ### [Community What Community Professionals Need to Do to Weather These Hard Times](https://www.evanhamilton.com/blog/what-community-professionals-recession?hsLang=en) [Read more on the blog \>\>](https://www.evanhamilton.com/?hsLang=en) ### About Evan Hamilton ![evan headshot circle](https://www.evanhamilton.com/hs-fs/hubfs/evan%20headshot%20circle.png?width=200&height=200&name=evan%20headshot%20circle.png "evan headshot circle") Evan Hamilton is a customer experience & community professional with over a decade experience across B2B, consumer, edtech, ecommerce, and more at companies like HubSpot, Reddit, and more. 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