Goals

Transitions are always a good excuse to build new habits. After finishing the phenomenal Power of Habit, I’m even more jazzed about the idea about building new habits for myself. As I transition to my exciting and challenging Director of Community & Customer Loyalty role at ZOZI, I’m going to try to establish the following habits.

Saying “maybe”

I’m good at saying no. As a practical person who has had to manage people and projects for years, I can easily find reasons to say “no” to most proposals. On the flip side, I like people want to make them happy, so I say “yes” to a lot of things I may not have time for. I’d like to be better at saying “maybe”, and really weighing the pros and cons of what I’m considering. Defaulting to one or another only causes problems.

Taking time to breathe

sun and clouds

We live in a world that seems to be increasingly harried – especially in tech. But studies show that we do a lot of our thinking unconsciously when we let our brain relax. I’m going to work my ass off for ZOZI, but I’m also going to make sure I have downtime. I’m going to make sure to go out in the world (especially since ZOZI has so many adventures I can choose from). And I’m going to take the time in my day to breathe. I’m going to take walks. I’m going to go to the cafe and brainstorm and breathe and think. These things aren’t wastes of time, but exactly the opposite.

Never stop learning, never stop sharing

I’m actually a bit excited that my job will no longer require me finding and serving up tasty community management & customer service articles. It was a great excuse to get immersed in some great blogs, but it became a chore. I’m determined to relish going through those same blogs now as a learner, taking notes and letting the lessons within really sink in. I no longer professionally have to blog about this stuff…but I love blogging because I like helping people and it helps me gather my thoughts. I am going to force myself to blog here, even though it’s not my job. Take a look around, I’ve already posted several items!

Be more organized

I’m an artist at heart (shameless plug: check out my music!) I often act like an artist; I love to conceptualize something and bootstrap it off the ground. It’s a great feeling. But sometimes I do this at the expense of good documentation, scalable practices, and integration with other departments. It doesn’t have to be this way! I am going to work my hardest to balance my artistic inspiration with thorough planning & documentation.

beersBe healthy

I’ve often, especially in the last 6 months, let stress & work schedule dictate my health habits. Drinking too much beer or eating too much food to let off stress just makes me unhealthy and more stressed. I will not  let stress define what I consume. I feel my best when I balance the delicious things in life with exercise and rest. And I’m going to need to be my best for this new job.

Let people try (and sometimes fail)

I feel that I spent too much time micromanaging Carter Gibson at UserVoice, because I often get obsessed with quality. I wish I had given him more leeway to try…and sometimes fail. A few failures are worth it if your employee gets better at what they do and feels empowered. And if they don’t get better, then you can talk to them, rather than assuming they won’t do things up to your standards.


Will I succeed at all these things? Most likely not. But I’m going to do my best. Feel free to post your personal goals in the comments or just give me emotional support. 😉